At HITUNIC, we strive to ensure our customers are fully satisfied with their purchases. If you encounter any issues with your order, we are here to help.
To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging. You will also need the receipt or proof of purchase.
Certain items such as perishable goods, custom products, and personal care items are exempt from being returned. Please contact our support for a complete list of non-returnable items.
To initiate a refund, please contact us at [email protected] with your order number and details about the product you would like to return. We will guide you through the steps to complete your return.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment.
If you have any further questions, please don't hesitate to contact us at [email protected] or call us at the following number: (555) 123-4567. Our team is available Monday through Friday from 9 AM to 5 PM.